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Document and Entity Information - USD ($)	12 Months Ended
Document and Entity Information - USD ($)	Dec. 31, 2013	Mar. 26, 2014	Jun. 30, 2013
Document - Document and Entity Information [Line Items]
Entity Registrant Name	PFSWEB INC
Entity Central Index Key	0001095315
Document Type	10-K
Document Period End Date	Dec. 31, 2013
Amendment Flag	false
Document Fiscal Year Focus	2013
Document Fiscal Period Focus	FY
Current Fiscal Year End Date	--12-31
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Filer Category	Smaller Reporting Company
Entity Public Float			$ 51,189,540
Entity Common Stock, Shares Outstanding		16,653,008

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
CURRENT ASSETS:
Cash and cash equivalents	$ 22,418	$ 19,626
Restricted cash	130	283
Accounts receivable, net of allowance for doubtful accounts of $382 and $450 at December 31, 2013 and 2012, respectively	55,292	45,684
Inventories, net of reserves of $962 and $1,789 at December 31, 2013 and 2012, respectively	14,169	24,654
Other receivables	5,241	7,675
Prepaid expenses and other current assets	4,713	4,346
Total current assets	101,963	102,268
PROPERTY AND EQUIPMENT, net	27,190	27,917
OTHER ASSETS	2,883	3,286
Total assets	132,036	133,471
CURRENT LIABILITIES:
Current portion of long-term debt and capital lease obligations	8,231	16,660
Trade accounts payable	34,096	40,493
Deferred revenue	8,181	6,648
Accrued expenses	25,045	23,097
Total current liabilities	75,553	86,898
LONG-TERM DEBT AND CAPITAL LEASE OBLIGATIONS, less current portion	2,876	5,400
DEFERRED REVENUE	7,491	7,562
DEFERRED RENT	5,191	5,560
Total liabilities	91,111	105,420
COMMITMENTS AND CONTINGENCIES
SHAREHOLDERS’ EQUITY:
Preferred stock, $1.00 par value; 1,000,000 shares authorized; none issued and outstanding
Common stock, $0.001 par value; 35,000,000 shares authorized;16,540,904 and 12,812,386 shares issued at December 31, 2013 and 2012, respectively; and 16,507,437 and 12,788,919 outstanding at December 31, 2013 and 2012, respectively	17	13
Additional paid-in capital	124,522	106,018
Accumulated deficit	(85,300)	(79,409)
Accumulated other comprehensive income	1,811	1,554
Treasury stock at cost, 33,467 shares	(125)	(125)
Total shareholders’ equity	40,925	28,051
Total liabilities and shareholders’ equity	$ 132,036	$ 133,471

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
Allowance for doubtful accounts	$ 382	$ 450
Inventories reserves	$ 962	$ 1,789
Preferred stock, par value	$ 1.00	$ 1.00
Preferred stock, shares authorized	1,000,000	1,000,000
Preferred stock, shares issued
Preferred stock, shares outstanding
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	35,000,000	35,000,000
Common stock, shares issued	16,540,904	12,812,386
Common stock, shares outstanding	16,507,437	12,788,919
Treasury stock, shares	33,467	33,467

Consolidated Statements of Operations and Comprehensive Loss - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
REVENUES:
Product revenue, net	$ 90,982	$ 119,740
Service fee revenue	112,977	120,433
Pass-through revenue	37,644	41,390
Total revenues	241,603	281,563
COSTS OF REVENUES:
Cost of product revenue	85,237	110,183
Cost of service fee revenue	77,160	89,249
Cost of pass-through revenue	37,644	41,390
Total costs of revenues	200,041	240,822
Gross profit	41,562	40,741
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES, including stock based compensation expense of $2,574 and $1,325 in the years ended December 31, 2013 and 2012, respectively	46,235	40,620
Income (loss) from operations	(4,673)	121
INTEREST EXPENSE, net	679	988
Loss from operations before income taxes	(5,352)	(867)
INCOME TAX EXPENSE	539	644
NET LOSS	$ (5,891)	$ (1,511)
NET LOSS PER SHARE:
Basic	$ (0.39)	$ (0.12)
Diluted	$ (0.39)	$ (0.12)
WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING:
Basic	14,957	12,777
Diluted	14,957	12,777
COMPREHENSIVE LOSS:
Net Loss	$ (5,891)	$ (1,511)
Foreign currency translation adjustment	257	155
TOTAL COMPREHENSIVE LOSS	$ (5,634)	$ (1,356)

Consolidated Statements of Operations and Comprehensive Loss (Parenthetical) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Stock based compensation expense	$ 2,574	$ 1,325

Consolidated Statements of Shareholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Accumulated Deficit	Accumulated Other Comprehensive Income (Loss)	Treasury Stock
Beginning Balance at Dec. 31, 2011	$ 28,074	$ 13	$ 104,645	$ (77,898)	$ 1,399	$ (85)
Beginning Balance, Shares at Dec. 31, 2011		12,782,907				18,361
Net loss	(1,511)		0	(1,511)
Stock-based compensation expense	1,325		1,325
Issuance of common stock	48		48
Issuance of common stock, Shares		29,479
Purchase of treasury stock	(40)					$ (40)
Purchase of treasury stock, Shares						15,106
Other comprehensive loss— foreign currency translation adjustment	155				155
Ending Balance at Dec. 31, 2012	28,051	$ 13	106,018	(79,409)	1,554	$ (125)
Ending Balance, Shares at Dec. 31, 2012		12,812,386				33,467
Net loss	(5,891)			(5,891)
Stock-based compensation expense	2,574		2,574
Issuance of common stock	15,934	$ 4	15,930
Issuance of common stock, Shares		3,728,518
Other comprehensive loss— foreign currency translation adjustment	257				257
Ending Balance at Dec. 31, 2013	$ 40,925	$ 17	$ 124,522	$ (85,300)	$ 1,811	$ (125)
Ending Balance, Shares at Dec. 31, 2013		16,540,904				33,467

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

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+ Details

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (5,891)	$ (1,511)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	10,210	9,248
Provision for doubtful accounts	25	(130)
Provision for excess and obsolete inventory	81	353
Deferred income taxes	29	(18)
Stock based compensation expense	2,574	1,325
Changes in operating assets and liabilities:
Restricted cash	28	(76)
Accounts receivable	(9,273)	7,315
Inventories, net	10,456	5,650
Prepaid expenses, other receivables and other assets	2,498	4,420
Deferred rent	(273)	5,273
Accounts payable, deferred revenue, accrued expenses and other liabilities	(3,636)	(3,264)
Net cash provided by operating activities	6,828	28,585
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of property and equipment	(7,971)	(14,712)
Net cash used in investing activities	(7,971)	(14,712)
CASH FLOWS FROM FINANCING ACTIVITIES:
Net proceeds from issuance of common stock	15,934	48
Purchase of treasury stock		(40)
Decrease in restricted cash	126	620
Payments on capital lease obligations	(2,680)	(2,125)
Payments on debt, net	(9,724)	(10,582)
Net cash provided by (used in) financing activities	3,656	(12,079)
EFFECT OF EXCHANGE RATES ON CASH AND CASH EQUIVALENTS	279	137
NET INCREASE IN CASH AND CASH EQUIVALENTS	2,792	1,931
CASH AND CASH EQUIVALENTS, beginning of year	19,626	17,695
CASH AND CASH EQUIVALENTS, end of year	22,418	19,626
Non-cash investing and financing activities:
Property and equipment acquired under debt and capital lease obligations	$ 1,768	$ 7,310

Overview

12 Months Ended

Dec. 31, 2013

Overview

1. Overview

PFSweb, Inc. and its subsidiaries are collectively referred to as the “Company;” “Supplies Distributors” refers to Supplies Distributors, Inc. and its subsidiaries; “Retail Connect” refers to PFSweb Retail Connect, Inc.; and “PFSweb” refers to PFSweb, Inc. and its subsidiaries excluding Supplies Distributors and Retail Connect.

PFSweb Overview

PFSweb is an international business process outsourcing provider of end-to-end eCommerce solutions to major brand name companies seeking to optimize their supply chain and to enhance their traditional and online business channels and initiatives in the United States, Canada, and Europe. PFSweb offers a broad range of service offerings that include digital marketing, eCommerce technologies, order management, customer care, logistics and fulfillment, financial management and professional consulting.

Supplies Distributors Overview

Supplies Distributors and PFSweb operate under distributor agreements with Ricoh Company Limited and Ricoh Production Print Solutions, a strategic business unit within the Ricoh Family Group of Companies (collectively hereafter referred to as “Ricoh”), under which Supplies Distributors acts as a distributor of various Ricoh products. Substantially all of Supplies Distributors’ revenue is generated by its sale of product purchased from Ricoh.

Supplies Distributors has obtained financing (see Notes 3 and 4) that allows it to fund the working capital requirements for the sale of primarily Ricoh products. Pursuant to the transaction management services agreements between PFSweb and Supplies Distributors, PFSweb provides to Supplies Distributors transaction management and fulfillment services, such as managed web hosting and maintenance, procurement support, web-enabled customer contact center services, customer relationship management, financial services including billing and collection services, information management, and international distribution services. Supplies Distributors does not have its own sales force and relies upon Ricoh’s sales force and product demand generation activities for its sale of Ricoh products. Supplies Distributors sells its products in the United States, Canada and Europe.

All of the agreements between PFSweb and Supplies Distributors were made in the context of a related party relationship and were negotiated in the overall context of PFSweb’s and Supplies Distributors’ arrangement with Ricoh. Although management believes the terms of these agreements are generally consistent with fair market values, there can be no assurance that the prices charged to or by each company under these arrangements are not higher or lower than the prices that may be charged by, or to, unaffiliated third parties for similar services. All of these transactions are eliminated upon consolidation.

- Definition

The entire disclosure for organization, consolidation and basis of presentation of financial statements disclosure.

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+ Details

Significant Accounting Policies

12 Months Ended

Dec. 31, 2013

Significant Accounting Policies

2. Significant Accounting Policies

Principles of Consolidation

All intercompany accounts and transactions have been eliminated in consolidation.

Investment in Affiliates

Priority Fulfillment Services, Inc. (“PFS”), a wholly-owned subsidiary of PFSweb, has made advances to Supplies Distributors that are evidenced by a Subordinated Demand Note (the “Subordinated Note”). Under the terms of certain of the Company’s debt facilities, the outstanding balance of the Subordinated Note cannot be increased to more than $5.0 million or decreased to less than $2.5 million without prior approval of certain of the Company’s lenders (see Notes 3 and 4). As of both December 31, 2013 and 2012, the outstanding balance of the Subordinated Note was $3.5 million. The Subordinate Note is eliminated in the Company’s consolidated financial statements.

PFS has also made advances to Retail Connect, which aggregated $11.1 million as of both December 31, 2013 and 2012. Certain terms of the Company’s debt facilities provide that the total advances to Retail Connect may not be less than $2.0 million without prior approval of Retail Connect’s lender, if needed. PFS has received the approval of its lender to advance incremental amounts to certain of its subsidiaries and/or affiliates, including Retail Connect, if needed, subject to certain financial covenants, as defined. PFSweb, Inc. has also advanced to Retail Connect an additional $8.5 million and $8.2 million as of December 31, 2013 and 2012, respectively. As of December 31, 2013, PFSweb, Inc. has approximately $10.7 million available to be advanced to Retail Connect and/or other affiliates. All of these advances are eliminated upon consolidation.

Use of Estimates

The preparation of consolidated financial statements and related disclosures in conformity with accounting principles generally accepted in the United States of America (“US GAAP”) requires management to make judgments, estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and disclosure of contingent assets and liabilities. The recognition and allocation of certain revenues and selling, general and administrative expenses in these consolidated financial statements also require management estimates and assumptions.

Estimates and assumptions about future events and their effects cannot be determined with certainty. The Company bases its estimates on historical experience and various other assumptions believed to be applicable and reasonable under the circumstances. These estimates may change as new events occur, as additional information is obtained and as the operating environment changes. These changes have been included in the consolidated financial statements as soon as they became known. In addition, management is periodically faced with uncertainties, the outcomes of which are not within its control and will not be known for prolonged periods of time. Based on a critical assessment of accounting policies and the underlying judgments and uncertainties affecting the application of those policies, management believes the Company’s consolidated financial statements are fairly stated in accordance with US GAAP, and provide a fair presentation of the Company’s financial position and results of operations.

Revenue and Cost Recognition

Depending on the terms of the customer arrangement, Supplies Distributors recognizes product revenue and product cost either upon the shipment of product to customers or when the customer receives the product. Supplies Distributors permits its customers to return product for credit against other purchases, which include returns for defective products (that Supplies Distributors then returns to the manufacturer) and incorrect shipments. Supplies Distributors provides a reserve for estimated returns and allowances and offers terms to its customers that it believes are standard for its industry.

Freight costs billed to customers are reflected as components of product revenue. Freight costs incurred are recorded as a component of cost of goods sold.

Under its distributor agreements (see Note 6), Supplies Distributors bills Ricoh for reimbursements of certain expenses, including: pass-through customer marketing programs, including rebates and coop funds; certain freight costs; direct costs incurred in passing on any price decreases offered by Ricoh to Supplies Distributors or its customers to cover price protection and certain special bids; the cost of products provided to replace defective product returned by customers; and certain other expenses as defined. Supplies Distributors includes these reimbursable amounts as they are incurred with a corresponding reduction in either inventory or cost of product revenue. Supplies Distributors also reflects pass-through customer marketing programs as a reduction of both product revenue and cost of product revenue.

The Company’s service fee revenue relates to its distribution services, order management/customer care services, professional and technology services and the reimbursement of out-of-pocket and third-party expenses. The Company typically charges its service fee revenue on either a cost-plus basis, a percent of shipped revenue basis or a per transaction basis, such as a per item basis for fulfillment services or a per labor hour basis for web-enabled customer contact center services. Additional fees are billed for other services. The Company evaluates its contractual arrangements to determine whether or not they include multiple service elements. Revenue recognition is determined for the separate service elements of the contract in accordance with the requirements of Accounting Standards Codification 605, “Revenue Recognition.”

Distribution services relate primarily to inventory management, product receiving, warehousing and fulfillment (i.e., picking, packing and shipping) and facilities and operations management. Service fee revenue for these activities is recognized as earned, which is either (i) on a per transaction basis or (ii) at the time of product fulfillment, which occurs at the completion of the distribution services.

Order management/customer care services relate primarily to taking customer orders for the Company’s clients’ products. These services also entail addressing customer questions related to orders, as well as cross-selling/up-selling activities. Service fee revenue for this activity is recognized as the services are rendered. Fees charged to the client are on a per transaction basis based on either (i) a pre-determined fee per order or fee per telephone minutes incurred, (ii) a per dedicated agent fee, or (iii) are included in the product fulfillment service fees that are recognized on product shipment.

Professional consulting and technology service revenues primarily relate to service and support of eCommerce platforms, website solutions and quality control for the Company’s clients. Additionally, the Company provides digital agency services that enable client marketing programs to attract new customers, convert buyers and increase website value. These fees are typically charged on either a per labor hour basis, a dedicated resource model, or a percent of merchandise shipped basis. Service fee revenue for this activity is generally recognized as the services are rendered.

The Company’s billings for reimbursement of out-of-pocket expenses, including travel and certain third-party vendor expenses such as shipping and handling costs and telecommunication charges, are included in pass-through revenue. The related reimbursable costs are reflected as cost of pass-through revenue.

The Company’s cost of service fee revenue, representing the cost to provide the services described above, is recognized as incurred. Cost of service fee revenue also includes certain costs associated with technology collaboration and ongoing technology support that include maintenance, web hosting and other ongoing programming activities. These activities are primarily performed to support the distribution and order management/customer care services and are recognized as incurred.

The Company recognizes revenue and records trade accounts receivable, pursuant to the methods described above, when collectability is reasonably assured. Collectability is evaluated in the aggregate and on an individual customer or client basis taking into consideration payment due date, historical payment trends, current financial position, results of independent credit evaluations and payment terms. Related reserves are determined by either using percentages applied to certain aged receivable categories based on historical results, reevaluated and adjusted as additional information is received, or a specific identification method. After all attempts to collect a receivable have failed, the receivable is written off against the allowance for doubtful accounts.

The Company primarily performs its services under multiple year contracts, certain of which include early termination provisions. In conjunction with these long-term contracts, the Company sometimes receives start-up fees to cover its implementation costs, including certain technology infrastructure and development costs. The Company defers the start-up fees received, and the related costs, and recognizes them over the contract term. The amortization of deferred revenue is included as a component of service fee revenue. The amortization of deferred implementation costs is included as a cost of service fee revenue. To the extent implementation costs for non-technology infrastructure and development exceed the corresponding fees received, the excess costs are expensed as incurred. The following summarizes the deferred implementation revenues and costs, excluding technology and development costs that are included in property and equipment (in thousands):

	December 31, 2013		December 31, 2012
Deferred implementation revenues
Current	$	8,181	$	6,573
Non-current		7,491		7,562
	$	15,672	$	14,135
Deferred implementation costs
Current	$	1,977	$	1,833
Non-current		1,780		1,834
	$	3,757	$	3,667

Current and non-current deferred implementation costs, excluding technology and development costs, are a component of prepaid expenses and other current assets and other assets, respectively. Current and non-current deferred implementation revenues may precede the timing of when the related implementation costs are incurred, and thus deferred.

Concentration of Business and Credit Risk

No product revenue customer or service fee client relationship represented more than 10% of the Company’s consolidated total net revenue during the years ended December 31, 2013 or 2012. One client exceeded 10% of the Company’s accounts receivable at December 31, 2013. A summary of the customer and client concentrations is as follows:

	December 31, 2013			December 31, 2012
Product Revenue (as a percentage of total Product Revenue, net):
Customer 1		16	%		15	%
Customer 2		12	%		12	%
Service Fee Revenue (as a percentage of total Service Fee Revenue):
Client 1		7	%		15	%
Client 2		7	%		14	%

The Company currently anticipates that its product revenue and service fee revenue from the customers and clients identified above will decline during the next twelve months and the contractual relationship with Client 1 ended during 2013.

The Company has provided certain collateralized guarantees of its subsidiaries’ financings and credit arrangements. These subsidiaries’ ability to obtain financing on similar terms would be significantly impacted without these guarantees.

The Company has multiple arrangements with International Business Machines Corporation (“IBM”) and Ricoh, and is dependent upon the continuation of such arrangements. These arrangements, which are critical to the Company’s ongoing operations, include Supplies Distributors’ distributor agreements and certain of Supplies Distributors’ working capital financing agreements. Substantially all of Supplies Distributors’ revenue is generated by its sale of product purchased from Ricoh. Supplies Distributors also relies upon Ricoh’s sales force and product demand generation activities and the discontinuance of such services would have a material impact upon Supplies Distributors’ business. In addition, Supplies Distributors has product sales to IBM and Ricoh business affiliates.

As a result of certain operational restructuring of its business, Ricoh has implemented, and will continue to implement, certain changes in the sale and distribution of Ricoh products. The changes have resulted, and are expected to continue to result, in reduced revenues and profitability for Supplies Distributors in 2013 and beyond.

Cash and Cash Equivalents

Cash equivalents are defined as short-term highly liquid investments with original maturities, when acquired, of three months or less.

Other Receivables

Other receivables include $3.9 million and $6.5 million as of December 31, 2013 and 2012, respectively, primarily for amounts due from Ricoh for costs incurred by the Company under the distributor agreements (see Note 6). In addition, other receivables include $0.7 million and $0.6 million as of December 31, 2013 and 2012, respectively, applicable to value added tax receivables.

Inventories

Inventories (all of which are finished goods) are stated at the lower of weighted average cost or market. The Company establishes inventory reserves based upon estimates of declines in values due to inventories that are slow moving or obsolete, excess levels of inventory or values assessed at lower than cost.

Supplies Distributors assumes responsibility for slow-moving inventory under its Ricoh distributor agreements, subject to certain termination rights, but has the right to return product rendered obsolete by engineering changes, as defined (see Note 6). In the event PFSweb, Supplies Distributors and Ricoh terminate the distributor agreements, the agreements provide for the parties to mutually agree on a plan of disposition of Supplies Distributors’ then existing inventory.

Supplies Distributors’ inventories include merchandise in-transit that has not been received by the Company but that has been shipped and invoiced by Supplies Distributors’ vendors. The corresponding payable for inventories in-transit is included in accounts payable in the accompanying consolidated financial statements.

The Company reviews inventory for impairment on a periodic basis, but at a minimum annually. The provision for excess and obsolete inventory in the years ended December 31, 2013 and 2012 was $0.1 million and $0.4 million, respectively. Recoverability of the inventory on hand is measured by comparison of the carrying value of the inventory to the fair value of the inventory. The reserve for slow moving or excess inventory was $1.0 million and $1.8 million as of December 31, 2013 and 2012, respectively.

Property and Equipment

The components of property and equipment as of December 31, 2013 and 2012 are as follows (in thousands):

	December 31, 2013			December 31, 2012			Depreciable Life
Purchased and capitalized software costs	$	39,829		$	35,024			1-5 years
Furniture and fixtures		23,158			22,378			2-10 years
Computer equipment		11,050			14,035			3-5 years
Leasehold improvements		13,648			13,229			3-10 years
Other		2,520			2,953			3-5 years
		90,205			87,619
Less-accumulated depreciation and amortization		(63,015	)		(59,702	)
Property and equipment, net	$	27,190		$	27,917

The Company makes judgments and estimates in conjunction with the carrying value of these assets, including amounts to be capitalized, depreciation and amortization methods and useful lives. Additionally, the Company reviews long-lived assets for impairment whenever events or changes in circumstances indicate the carrying amount of an asset may not be recoverable. The Company records impairment losses, if any, in the period in which the Company determines the carrying amount is not recoverable. Recoverability of any assets to be held and used is measured by a comparison of the carrying amount of an asset to future net cash flows expected to be generated by the asset. This may require the Company to make judgments regarding long-term forecasts of future revenues and costs related to the assets subject to review. During 2013 and 2012, no impairment of property and equipment was identified or recorded.

Property and equipment are stated at cost and are depreciated using the straight-line method over the estimated useful lives of the respective assets. Capitalized implementation costs are depreciated over the respective client contract term. Leasehold improvements are amortized over the shorter of the useful life of the related asset or the remaining lease term. Depreciation and amortization expense related to property and equipment, excluding capital leases, during 2013 and 2012 was $7.6 million and $7.0 million, respectively.

The Company’s property held under capital leases amount to approximately $4.0 million and $5.1 million, net of accumulated amortization of approximately $4.4 million and $2.6 million, at December 31, 2013 and 2012, respectively. Depreciation and amortization expense related to capital leases during 2013 and 2012 was $2.6 million and $2.2 million, respectively. In addition, during 2012, PFS incurred approximately $6.0 million of leasehold improvements at certain of its leased facilities that is being amortized over the shorter of the asset’s useful lives or the lease terms and were primarily financed via tenant allowances that are also being amortized over the lease terms.

Operating Leases

The Company leases certain real estate for its warehouse, call center and corporate offices, as well as certain equipment under non-cancelable operating leases that expire at various dates through 2024. Management expects that, in the normal course of business, leases that expire will be renewed or replaced by other similar leases. The Company recognizes escalating lease payments on a straight-line basis over the term of each respective lease, with the difference between cash payments and rent expense recognized being recorded as deferred rent in the accompanying consolidated balance sheets.

Foreign Currency Translation and Transactions

For the Company’s Canadian and European operations, the local currency is the functional currency. All assets and liabilities are translated at exchange rates in effect at the end of the period, and income and expense items are translated at the average exchange rates on a monthly basis.

The Company includes currency gains and losses on short-term intercompany advances in the determination of net income and loss. The Company reports gains and losses on intercompany foreign currency transactions that are of a long-term investment nature as a separate component of shareholders’ equity.

Stock-Based Compensation

The Company uses stock-based compensation, including stock options, deferred stock units and other stock-based awards to provide long-term performance incentives for its executives, key employees and non-employee directors. From the service inception date to the grant date, the Company recognizes compensation cost for all share-based payments based on the reporting date fair value of the award. After the grant date, compensation cost is measured based on the grant date fair value. Depending on the conditions associated with the vesting of the award, compensation cost is recognized on a straight-line or graded basis, net of estimated forfeitures, over the requisite service period of each award. The Company records compensation cost as a component of selling, general and administrative expenses in the consolidated statements of operations.

The Company estimates the fair value of each option grant on the date of grant using the Black-Scholes option-pricing model and estimates the compensation cost for certain of the awards that have a performance condition using a Monte-Carlo simulation. The estimated fair value for awards involves assumptions for expected dividend yield, stock price volatility, risk-free interest rates and the expected life of the award.

Income Taxes

For federal income tax purposes, tax years that remain subject to examination include years 2010 through 2013. However, the utilization of net operating loss (“NOL”) carryforwards that arose prior to 2010 remain subject to examination through the years such carryforwards are utilized. For Europe, tax years that remain subject to examination include years 2011 to 2013. However, the utilization of NOL carryforwards that arose prior to 2011 remain subject to examination through the years such carryforwards are utilized. For Canada, tax years that remain subject to examination include years 2005 to 2013, depending on the subsidiary. For state income tax purposes, the tax years that remain subject to examination include years 2009 to 2013, depending upon the jurisdiction in which the Company files tax returns. The Company and its subsidiaries have various income tax returns in the process of examination. The Company does not expect these examinations will result in unrecognized tax benefits.

Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. Valuation allowances are established when necessary to reduce deferred tax assets to the amount more likely than not to be realized.

The Company recognizes interest and penalties related to certain tax positions in income tax expense.

Self Insurance

The Company is self-insured in the U.S. for medical insurance benefits up to certain stop-loss limits. Such costs are accrued based on known claims and an estimate of incurred, but not reported (“IBNR”) claims. IBNR claims are estimated using historical lag information and other data provided by claims administrators.

Fair Value of Financial Instruments

The carrying value of the Company’s financial instruments, which include cash and cash equivalents, accounts receivable, accounts payable, debt and capital lease obligations, approximate their fair values based on short terms to maturity or current market prices and interest rates.

Comprehensive Income (Loss)

Comprehensive income (loss) is defined as the change in equity (net assets) of a business enterprise during a period from transactions and other events and circumstances from non-owner sources. Comprehensive income (loss) consists of net income (loss) and foreign currency translation adjustments.

Net Loss Per Common Share

Basic and diluted net loss per share are computed by dividing net loss by the weighted-average number of common shares outstanding for the reporting period. Stock options not included in the calculation of diluted net loss per share for the years ended December 31, 2013 and 2012, were 1.8 million and 2.1 million, respectively, as the effect would be anti-dilutive.

Cash Paid For Interest and Taxes During Year

The Company made payments for interest of approximately $0.7 million and $1.0 million in the years ended December 31, 2013 and 2012, respectively (see Notes 3 and 4). Income tax payments of approximately $0.5 million and $0.6 million were made during each of the years ended December 31, 2013 and 2012, respectively (see Note 8).

Vendor Financing

12 Months Ended

Dec. 31, 2013

Vendor Financing

3. Vendor Financing

Supplies Distributors has a short-term credit facility with IBM Credit LLC (“IBM Credit”) to finance its distribution of Ricoh products in the United States, providing financing for eligible Ricoh inventory and certain receivables up to $20.0 million. The agreement has no stated maturity date and provides either party the ability to exit the facility following a 90-day notice. Given the structure of this facility, the Company has classified the outstanding amounts under this facility, which were $9.8 million and $11.9 million as of December 31, 2013 and 2012, respectively, as accounts payable in the consolidated balance sheets. As of December 31, 2013, Supplies Distributors had $2.2 million of available credit under this facility. The credit facility contains cross default provisions, various restrictions upon the ability of Supplies Distributors to, among others, merge, consolidate, sell assets, incur indebtedness, make loans and payments to related parties (including entities directly or indirectly owned by PFSweb, Inc.), provide guarantees, make investments and loans, pledge assets, make changes to capital stock ownership structure and pay dividends, as well as financial covenants, such as annualized revenue to working capital, net profit after tax to revenue, and total liabilities to tangible net worth, as defined, and are secured by certain of the assets of Supplies Distributors, as well as a collateralized guaranty of PFSweb. Additionally, PFS is required to maintain a minimum Subordinated Note receivable balance from Supplies Distributors of $3.5 million and the Company is required to maintain a minimum shareholders’ equity of $18.0 million. Borrowings under the credit facility accrue interest, after a defined free financing period, at prime rate plus 0.5% (3.75% as of both December 31, 2013 and 2012). The facility also includes a monthly service fee.

On March 28, 2014, Supplies Distributors entered into an amended credit facility with IBM Credit, which reduces the maximum financing under the facility from $20 million to $15 million, reduces the minimum Subordinated Note balance to $2.5 million and modifies certain financial covenants.

Debt and Capital Lease Obligations

12 Months Ended

Dec. 31, 2013

Debt and Capital Lease Obligations

4. Debt and Capital Lease Obligations:

Outstanding debt and capital lease obligations consist of the following (in thousands):

	December 31, 2013		December 31, 2012
	December 31, 2013		December 31, 2012
Loan and security agreements, United States:
Supplies Distributors	$	3,776	$	3,264
PFS		1,473		11,077
Master lease agreements		4,973		6,648
Other		885		1,071
Total		11,107		22,060
Less current portion of long-term debt		8,231		16,660
Long-term debt, less current portion	$	2,876	$	5,400

Loan and Security Agreement – Supplies Distributors

Supplies Distributors has a loan and security agreement with Wells Fargo Bank, National Association (“Wells Fargo”) to provide financing for up to $25 million of eligible accounts receivable in the United States and Canada. As of December 31, 2013, Supplies Distributors had $2.3 million of available credit under this agreement. The Wells Fargo facility expires on the earlier of March 2014 or the date on which the parties to the Ricoh distributor agreement (see Note 6) no longer operate under the terms of such agreement and/or Ricoh no longer supplies products pursuant to such agreement. Borrowings under the Wells Fargo facility accrue interest at prime rate plus 0.25% to 0.75% (3.75% as of December 31, 2013) or Eurodollar rate plus 2.5% to 3.0%, dependent on excess availability and subject to a minimum of 3.0%, as defined. The interest rate as of December 31, 2013 was 3.75% for $3.8 million of outstanding borrowings. As of December 31, 2012, the interest rate was 3.75% for $1.3 million and 3.0% for $2.0 million of outstanding borrowings. This agreement contains cross default provisions, various restrictions upon the ability of Supplies Distributors to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans and payments to related parties (including entities directly or indirectly owned by PFSweb, Inc.), provide guarantees, make investments and loans, pledge assets, make changes to capital stock ownership structure and pay dividends, as well as financial covenants, such as a fixed charge coverage ratio and minimum net worth, as defined, and is secured by all of the assets of Supplies Distributors, as well as a collateralized guarantee of PFSweb. Additionally, PFS is required to maintain a Subordinated Note receivable balance from Supplies Distributors of no less than $3.5 million and may not maintain restricted cash of more than $5.0 million, and is restricted with regard to transactions with related parties, indebtedness and changes to capital stock ownership structure. Supplies Distributors has entered into blocked account agreements with its banks and Wells Fargo pursuant to which a security interest was granted to Wells Fargo for all U.S. and Canadian customer remittances received in specified bank accounts. At December 31, 2013 and 2012, these bank accounts held $0.1 million and $0.2 million, respectively, which was restricted for payment to Wells Fargo.

On March 28, 2014, Supplies Distributors amended the Wells Fargo agreement, which extends the termination date through March 2016, reduces the maximum financing from $25 million to $12 million and reduces the minimum Subordinate Note balance to $2.5 million.

Loan and Security Agreement – PFSweb

PFS has a Loan and Security Agreement (“Comerica Agreement”) with Comerica Bank (“Comerica”). The Comerica Agreement provides for up to $12.5 million ($10.0 million during certain non-seasonal peak months) of eligible accounts receivable financing (“Working Capital Advances”) through March 2014. The Comerica Agreement also provided for up to $3.0 million of eligible equipment purchases (“Equipment Advances”) through January 2013, with principal payments due through April 2015. As of December 31, 2013, PFS had $12.4 million of available credit under the Working Capital Advance portion of this facility and no remaining availability for Equipment Advances. Borrowings under the Working Capital Advance portion of this Comerica Agreement accrue interest at prime rate plus 2% (5.25% at both December, 31, 2013 and 2012), while the Equipment Advances accrue interest at prime rate plus 2.25% (5.5% at both December 31, 2013 and 2012). The Comerica Agreement contains cross default provisions, various restrictions upon PFS’s ability to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans and payments to related parties (including entities directly or indirectly owned by PFSweb, Inc.), make capital expenditures, make investments and loans, pledge assets, make changes to capital stock ownership structure, as well as financial covenants of a minimum tangible net worth of $20 million, as defined, a minimum earnings before interest and taxes, plus depreciation, amortization and non-cash compensation accruals, if any, as defined, and a minimum liquidity ratio, as defined. The Comerica Agreement restricts the amount of the Subordinated Note receivable from Supplies Distributors to a maximum of $5.0 million. The Comerica Agreement is secured by all of the assets of PFS, as well as a guarantee of PFSweb, Inc.

On March 31, 2014, PFS amended the Comerica Agreement, which extends the termination date through March 2016, increases the maximum financing amount to $20.0 million ($17.0 million during certain non-peak months), provides additional equipment financing opportunities of $2.0 million and modifies certain financial covenants.

Factoring Agreement

Supplies Distributors’ European subsidiary has a factoring agreement with BNP Paribas Fortis Factor (“BNP Paribas”) that provides factoring for up to 7.5 million Euros (approximately $10.3 million at December 31, 2013) of eligible accounts receivables through March 2014. This factoring agreement is accounted for as a secured borrowing. There were no outstanding borrowings as of December 31, 2013 or 2012. As of December 31, 2013, Supplies Distributors’ European subsidiary had approximately 0.7 million Euros (approximately $1.0 million) of available credit under this agreement. Borrowings accrue interest at Euribor plus 0.7% (0.9% at December 31, 2013).

Supplies Distributors’ European subsidiary renewed the factoring agreement with BNP Paribas effective March 31, 2014, which extends the termination date through March 2015.

Credit Facility – Retail Connect

Retail Connect has an asset-based line of credit facility of up to $2.0 million from Wells Fargo through May 2014, which is collateralized by substantially all of Retail Connect’s assets. Borrowings under the facility are limited to a percentage of eligible accounts receivable and inventory, up to a specified amount. Outstanding borrowings under the facility bear interest at prime rate plus 1% or Eurodollar rate plus 3.5%. There were no outstanding borrowings as of December 31, 2013 or 2012. As of December 31, 2013, Retail Connect had no available credit under this facility. In connection with the line of credit, Retail Connect entered into a cash management arrangement whereby Retail Connect’s operating accounts are considered restricted and swept and used to repay outstanding amounts under the line of credit, if any. The credit facility restricts Retail Connect’s ability to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans, investments and payments to subsidiaries, affiliates and related parties (including entities directly or indirectly owned by PFSweb, Inc.), make investments and loans, pledge assets, make changes to capital stock ownership structure, and requires a minimum tangible net worth for Retail Connect of $0, as defined. PFSweb has guaranteed all current and future obligations of Retail Connect under this line of credit. Based on current borrowing needs, the Company does not anticipate renewing this credit facility upon its maturity.

Debt Covenants

To the extent the Company or any of its subsidiaries fail to comply with its covenants applicable to its debt or vendor financing obligations, including the monthly financial covenant requirements, such as profitability and cash flow, and required level of shareholders’ equity or net worth (as defined), the Company would be required to obtain a waiver from the lender or the lender would be entitled to accelerate the repayment of any outstanding credit facility obligations, and exercise all other rights and remedies, including sale of collateral and enforcement of payment under the Company parent guarantee. Any acceleration of the repayment of the credit facilities may have a material adverse impact on the Company’s financial condition and results of operations and no assurance can be given that the Company would have the financial ability to repay all of such obligations. At December 31, 2013 and 2012, the Company had restricted net assets of approximately $26.9 million and $20.7 million, respectively. As of December 31, 2013, the Company was in compliance with all debt covenants.

Master Lease Agreements

The Company has various agreements that provide for leasing or financing transactions of equipment and other assets and will continue to enter into such arrangements as needed to finance the purchasing or leasing of certain equipment or other assets. Borrowings under these agreements, which generally have terms of three to five years, are generally secured by the related equipment, and in certain cases, by a Company parent guarantee.

Debt and Capital Lease Maturities

The Company’s aggregate maturities of debt subsequent to December 31, 2013 are as follows (in thousands):

Fiscal year ended December 31,
2014	$	6,074
2015		1,022
2016		150
Thereafter		—
Total	$	7,246

The following is a schedule of the Company’s future minimum lease payments under the capital leases, together with the present value of the net minimum lease payments as of December 31, 2013 (in thousands):

Fiscal year ended December 31,
2014	$	2,290
2015		1,099
2016		504
2017		141
2018		41
Thereafter		—
Total minimum lease payments	$	4,075
Less amount representing interest at rates ranging from 4.5% to 4.75%		(214	)
Present value of net minimum lease payments		3,861
Less: Current portion		(2,157	)
Long-term capital lease obligations	$	1,704

Stock and Stock Options

12 Months Ended

Dec. 31, 2013

Stock and Stock Options

5. Stock and Stock Options

In May 2013, the Company completed a private placement pursuant to which the Company sold an aggregate of 3.2 million shares of common stock, par value $0.001 per share, at $4.57 per share, resulting in net proceeds, after deducting offering expense, of approximately $14.1 million.

Preferred Stock Purchase Rights

On June 8, 2000, and as amended, the Company’s Board of Directors declared a dividend distribution of one preferred stock purchase right (a “Right”) for each share of the Company’s common stock outstanding on July 6, 2000 and each share of common stock issued thereafter. Each Right entitles the registered shareholders to purchase from the Company one one-thousandth of a share of preferred stock at an exercise price of $314.90, subject to adjustment. The Rights are not currently exercisable, but would become exercisable if certain events occurred relating to a person or group acquiring or attempting to acquire 23 percent or more of the Company’s outstanding shares of common stock. The Rights expire on July 6, 2015, unless redeemed, exchanged or extended by the Company.

Stock Compensation Plans

The Company has an Employee Stock and Incentive Plan (the “Employee Plan”) and a Non-Employee Director Stock Option and Retainer Plan (the “Director Plan”), each as amended and restated (collectively, the “Plans”) under which an aggregate of 4,142,341 shares of common stock have been authorized for issuance. The Plans provide for the granting of incentive awards to directors, executive management, key employees, and outside consultants of the Company in a variety of forms such as the award of an option, stock appreciation right, restricted stock award, restricted stock unit, deferred stock unit, among other stock-based awards. The Company uses newly issued shares of common stock to satisfy awards under the Plans.

From the service inception date to the grant date, the Company recognizes compensation cost for all share-based payments based on the reporting date fair value of the award. After the grant date compensation cost is measured based on the grant date fair value. Depending on the conditions associated with the vesting of the award, compensation cost is recognized on a straight-line or graded basis, net of estimated forfeitures, over the requisite service period of each award.

Total stock-based compensation expense was $2.6 million and $1.3 million for the years ended December 31, 2013 and 2012, respectively, and was included as a component of selling, general and administrative expenses in the consolidated statements of operations. As of December 31, 2013, there was $4.2 million of total unrecognized compensation costs related to non-vested share-based compensation arrangements granted under the Plans, which is expected to be recognized over a weighted average period of approximately 2.6 years. This expected cost does not include the impact of any future stock-based compensation awards.

As of December 31, 2013, there were 1,174,674 shares available for future grants under the Plans. Each stock option or stock appreciation right award granted reduces the total shares available for grant by one share, while each award granted other than in the form of a stock option or stock appreciation right reduces the shares available for grant by 1.22 shares.

Stock Options

The rights to purchase shares under employee stock option agreements issued under the Plans typically vest over a three-year period, one-twelfth each quarter. Stock options must be exercised within 10 years from the date of grant. Stock options are generally issued such that the exercise price is equal to the market value of the Company’s common stock at the date of grant.

The following table summarizes stock option activity under the Plans:

	Shares			Price Per Share	Weighted Average Exercise Price		Weighted Average Remaining Contractual Life (in years)		Aggregate Intrinsic Value (in millions)
Outstanding, December 31, 2012		2,100,184		$1.01—$13.91	$	4.55
Granted		310,500		$4.01—$7.89	$	5.38
Exercised		(514,149	)	$1.01—$8.04	$	3.63
Canceled		(77,943	)	$1.46—$12.08	$	5.29
Outstanding, December 31, 2013		1,818,592		$1.01—$13.91	$	4.90
Exercisable, December 31, 2013		1,498,097		$1.01—$13.91	$	4.82		5.6	$	6.7
Exercisable and expected to vest, December 31, 2013		1,788,882		$1.01—$13.91	$	4.90		6.2	$	7.8

The weighted average fair value per share of options granted during the years ended December 31, 2013 and 2012 was $3.72 and $1.84, respectively. The total intrinsic value of options exercised under the Stock Option Plans was $1.5 million during the year ended December 31, 2013.

The fair value of each option grant is estimated on the date of grant using the Black-Scholes option-pricing model with the following assumptions used for grants of options under the Plans:

	Year Ended December 31, 2013	Year Ended December 31, 2012
Expected dividend yield	—	—
Expected stock price volatility	80% - 82%	82% - 83%
Weighted average stock price volatility	82%	83%
Risk-free interest rate	1.0% - 2.1%	0.9% - 1.1%
Expected life of options (years)	6	6

The Black-Scholes option valuation model requires the input of highly subjective assumptions, including the expected life of the stock-based award and stock-price volatility. The assumptions listed above represent management’s best estimates, but these estimates involve inherent uncertainties and the application of management judgment. As a result, if other assumptions had been used, the Company’s recorded and pro forma stock-based compensation expense could have been different. In addition, the Company is required to estimate the expected forfeiture rate and only recognize expense for those shares expected to vest. If the Company’s actual forfeiture rate is materially different from its estimate, the share-based compensation expense could be materially different. The expected life of options has been computed using the simplified method.

Performance Shares

On May 22, 2013, pursuant to the Employee Plan, the Company issued Performance-Based Share Awards (“Performance Shares”, as defined in the Employee Plan) to certain of the Company’s executives. The number of Performance Shares that each such individual may receive is subject to, and calculated by reference to, the achievement by the Company of certain 2013 financial targets. Based on the Company’s 2013 financial results, the aggregate maximum number of Performance Shares that may be issued for 2013 is approximately 598,000. The issuance of the Performance Shares is subject to four year vesting (beginning with fiscal year 2013) based upon continued employment and the comparative market performance (on an annual and cumulative basis) of the Company’s common stock on NASDAQ compared to the Russell Micro Cap Index. The actual number of shares issued on each annual vesting date could range from zero to 100%, depending on satisfaction of the vesting conditions.

The compensation cost for the market condition portion of the Performance Shares was estimated based on a grant date valuation using a Monte-Carlo simulation, which resulted in a range of estimated fair values of $5.29 - $9.07 for the annual performance market condition and $7.34 - $9.07 for the cumulative performance market condition. The estimated fair values used for the Performance Shares were computed assuming a risk-free interest rate of 0.8% and an expected volatility of 52.6%.

As of December 31, 2013, the aggregate intrinsic value of the vested and unvested Performance Shares was $1.6 million and $3.8 million, respectively.

Distributor Agreements

12 Months Ended

Dec. 31, 2013

Distributor Agreements

6. Distributor Agreements

Supplies Distributors, PFSweb and Ricoh have entered into distributor agreements under which Supplies Distributors acts as a distributor of various products, primarily Ricoh products, and PFSweb provides transaction management and fulfillment services to Supplies Distributors. The distributor agreements are subject to periodic renewals, the next of which is in December 2014. Under the distributor agreements, Ricoh sells product to Supplies Distributors and reimburses Supplies Distributors for certain freight costs, direct costs incurred in passing on any price decreases offered by Ricoh to Supplies Distributors or its customers to cover price protection and certain special bids, the cost of products provided to replace defective product returned by customers and other certain expenses as defined. Supplies Distributors can return to Ricoh product rendered obsolete by Ricoh engineering changes after customer demand ends. Ricoh determines when a product is obsolete. Ricoh and Supplies Distributors also have agreements under which Ricoh reimburses or collects from Supplies Distributors amounts calculated in certain inventory cost adjustments. Supplies Distributors passes through to customers marketing programs specified by Ricoh and administers such programs according to Ricoh guidelines.

Supplies Distributors

12 Months Ended

Dec. 31, 2013

Supplies Distributors

7. Supplies Distributors

Pursuant to a credit agreement, Supplies Distributors is restricted from making any distributions to PFSweb if, after giving affect thereto, Supplies Distributors’ would be in noncompliance with its financial covenants. Under the terms of its amended credit agreements, Supplies Distributors is restricted from paying annual cash dividends without the prior approval of its lenders (see Notes 3 and 4). Supplies Distributors has received lender approval to pay approximately $1.8 million of dividends in 2014. Supplies Distributors paid dividends to PFSweb of $1.5 million and $1.0 million in 2013 and 2012, respectively.

Income Taxes

12 Months Ended

Dec. 31, 2013

Income Taxes

8. Income Taxes

The consolidated income (loss) from continuing operations before income taxes, by domestic and foreign entities, is as follows (in thousands):

	Year Ended December 31, 2013			Year Ended December 31, 2012
Domestic	$	(6,043	)	$	(492	)
Foreign		691			(375	)
Total	$	(5,352	)	$	(867	)

A reconciliation of the difference between the expected income tax expense from continuing operations at the U.S. federal statutory corporate tax rate of 34%, and the Company’s effective tax rate is as follows (in thousands):

	Year Ended December 31, 2013			Year Ended December 31, 2012
Income tax benefit computed at statutory rate	$	(1,820	)	$	(295	)
Foreign dividends received		45			171
Items not deductible for tax purposes		41			780
Change in valuation reserve		1,654			1,976
State taxes		367			492
Impact of foreign taxation		94			96
Foreign exchange rate difference		104			(76	)
Net operating loss adjustments		(220	)		(1,616	)
Prior year return-to-provision true-up		567			(665	)
Other		(293	)		(219	)
Provision for income taxes	$	539		$	644

Current and deferred income tax expense (benefit) is summarized as follows (in thousands):

	Year Ended December 31,			Year Ended December 31,
	2013			2012
Current
State	$	406		$	537
Foreign		104			125
Total current		510			662
Deferred
State		(107	)		—
Foreign		136			(18	)
Total deferred		29			(18	)
Total	$	539		$	644

The components of the deferred tax asset (liability) are as follows (in thousands):

	December 31, 2013			December 31, 2012
Deferred tax assets:
Allowance for doubtful accounts	$	616		$	639
Inventory reserve		347			630
Accrued expenses		2,104			1,485
Net operating loss carryforwards		20,893			20,617
Other		4,192			3,191
		28,152			26,562
Less — Valuation allowance		26,568			24,914
Total deferred tax asset		1,584			1,648
Deferred tax liabilities:
Property and equipment		(931	)		(1,238	)
Other		—			(46	)
Total deferred tax liabilities		(931	)		(1,284	)
Deferred tax assets, net	$	653		$	364

Management believes that PFSweb has not established a sufficient history of earnings, on a stand-alone basis, to support the more likely than not realization of certain deferred tax assets in excess of existing taxable temporary differences. A valuation allowance has been provided for the majority of these net deferred income tax assets as of December 31, 2013 and 2012. The remaining net deferred tax assets at both December 31, 2013 and 2012 primarily relate to the Company’s European operations and certain state tax benefits. At December 31, 2013, net operating loss (“NOL”) carryforwards relate to taxable losses of PFSweb’s European subsidiary totaling approximately $0.4 million, PFSweb’s Canadian subsidiary totaling approximately $6.0 million and PFSweb’s U.S. subsidiaries totaling approximately $56.7 million that expire at various dates from 2014 through 2033. The U.S. NOL carryforward includes approximately $4.9 million relating to tax benefits of stock option exercises and, if utilized, will be recorded against additional paid-in capital upon utilization rather than as an adjustment to income tax expense from continuing operations. The U.S. NOL also includes approximately $20.3 million of NOL acquired before February 2006, which is subject to annual limits of $1.2 million and $16.0 million of NOL created before February 2006 subject to annual limits of $1.4 million under IRS Section 382.

The Company evaluates its tax positions for potential liabilities associated with unrecognized tax benefits. As of December 31, 2013 and 2012, no unrecognized tax benefits, penalties or interest were identified or recorded. The Company does not expect to record unrecognized tax benefits in the next twelve months.

Commitments and Contingencies

12 Months Ended

Dec. 31, 2013

Commitments and Contingencies

9. Commitments and Contingencies

The Company leases facilities, warehouse and office space and transportation and other equipment under operating leases expiring in various years through February 28, 2024. In most cases, management expects that, in the normal course of business, leases will be renewed or replaced by other similar leases. The Company’s facility leases generally contain one or more renewal options.

Minimum future annual rental payments under non-cancelable operating leases having original terms in excess of one year are as follows (in thousands):

	Operating Lease Payments
Fiscal year ended December 31,
2014	$	6,281
2015		6,203
2016		5,452
2017		4,510
2018		4,393
Thereafter		18,577
Total	$	45,416

Minimum rental payments under operating leases are recognized on a straight-line basis over the term of the lease including any periods of free rent. Any differences between cash rental payments made and straight-line rent expense is recorded as deferred rent on the accompanying consolidated balance sheets. Total rental expense under operating leases approximated $6.6 million and $6.5 million for the years ended December 31, 2013 and 2012, respectively. Certain landlord required deposits are secured by letters of credit.

In 2012, the Company incurred approximately $6.0 million of leasehold improvements at certain of its leased facilities that will be amortized over the shorter of the assets lives or the lease terms and were primarily financed via tenant allowances that will also be amortized over the lease terms.

The Company received municipal tax abatements in certain locations. In prior years, the Company received notice from a municipality that it did not satisfy certain criteria necessary to maintain the abatements and that the municipal authority planned to make an adjustment to the Company’s tax abatement. The Company disputed the adjustment and such dispute has been settled with the municipality. However, the amount of additional property taxes to be assessed against the Company and the timing of the related payments has not been finalized. As of December 31, 2013, the Company believes it has adequately accrued for the expected assessment.

In April 2010, a sales employee of eCOST.com, Inc. (“eCOST”, the former name of Retail Connect) was charged with violating various federal criminal statutes in connection with the sales of eCOST products to certain customers, and approximately $620,000 held in an eCOST deposit account was seized and turned over to the Office of the U.S. Attorney in connection with such activity. In August 2012, the employee pleaded guilty to a misdemeanor. Neither the Company nor eCOST have been charged with any criminal activity, and the Company is seeking the recovery or reimbursement of the funds which are currently classified as other receivables on the December 31, 2013 financial statements. Based on the information available to date, the Company is unable to determine the amount of the loss, if any, relating to the seizure of such funds. No assurance can be given, however, that the seizure of such funds, or the inability of the Company to recover such funds or any significant portion thereof, or any costs and expenses incurred by the Company in connection with this matter, will not have a material adverse effect upon the Company’s financial condition or results of operations.

The Company is subject to claims in the ordinary course of business, including claims of alleged infringement by the Company or its subsidiaries of the patents, trademarks and other intellectual property rights of third parties. PFS is generally required to indemnify its service fee clients against any third party claims alleging infringement by PFS of the patents, trademarks and other intellectual property rights of third parties.

Segment and Geographic Information

12 Months Ended

Dec. 31, 2013

Segment and Geographic Information

10. Segment and Geographic Information

The Company is currently organized into two primary operating segments, which generally align with the corporate organization structure. In the first segment, PFSweb is an international provider of various business process outsourcing solutions and operates as a service fee business. In the second operating segment, (“Business and Retail Connect”), subsidiaries of the Company purchase inventory from clients and resell the inventory to client customers. In this segment, the Company generally recognizes product revenue.

	Year Ended December 31, 2013			Year Ended December 31, 2012
Revenues (in thousands):
PFSweb	$	152,338		$	167,220
Business and Retail Connect		100,960			120,419
Eliminations		(11,695	)		(6,076	)
	$	241,603		$	281,563
Income (loss) from operations (in thousands):
PFSweb	$	(5,859	)	$	(2,030	)
Business and Retail Connect		1,186			2,151
	$	(4,673	)	$	121

	Year Ended December 31, 2013		Year Ended December 31, 2012
Depreciation and amortization (in thousands):
PFSweb	$	10,051	$	9,147
Business and Retail Connect		159		101
	$	10,210	$	9,248

	December 31, 2013			December 31, 2012
Capital expenditures (in thousands):
PFSweb	$	7,876		$	14,449
Business and Retail Connect		95			263
	$	7,971		$	14,712
Assets (in thousands):
PFSweb	$	98,745		$	94,940
Business and Retail Connect		47,116			52,648
Eliminations		(13,825	)		(14,117	)
	$	132,036		$	133,471

Geographic areas in which the Company operates include the United States, Europe (primarily Belgium), and Canada. The following is geographic information by area. Revenues are attributed based on the Company’s domicile.

	Year Ended December 31, 2013			Year Ended December 31, 2012
Revenues (in thousands):
United States	$	192,522		$	225,591
Europe		44,770			51,582
Canada		5,988			5,817
Inter-segment eliminations		(1,677	)		(1,427	)
	$	241,603		$	281,563
Other long-lived assets (in thousands):
United States	$	25,549		$	25,826
Europe		4,168			4,929
Canada		356			448
	$	30,073		$	31,203

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 34
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8981-108599

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 41
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9038-108599

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 33
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8971-108599

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 12
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8595-108599

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8380-108599

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8933-108599

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 26
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8844-108599

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 35
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8984-108599

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 40
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9031-108599

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 42
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9054-108599

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8538-108599

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 29
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8864-108599

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8924-108599

Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e8906-108599

+ Details

Employee Savings Plan

12 Months Ended

Dec. 31, 2013

Employee Savings Plan

11. Employee Savings Plan

The Company has a defined contribution employee savings plan under Section 401(k) of the Internal Revenue Code. Substantially all full-time and part-time U.S. employees are eligible to participate in the plan. The Company, at its discretion, may match employee contributions to the plan and also make an additional matching contribution in the form of profit sharing in recognition of the Company’s performance. The Company contributed approximately $0.2 million during each of the years ended December 31, 2013 and 2012, to match an approved percentage of employee contributions.

Condensed Financial Information of Registrant

12 Months Ended

Dec. 31, 2013

CONDENSED FINANCIAL INFORMATION OF REGISTRANT

SCHEDULE I

PFSWEB, INC. AND SUBSIDIARIES

CONDENSED FINANCIAL INFORMATION OF REGISTRANT

BALANCE SHEETS – PARENT COMPANY ONLY

(In thousands)

	December 31, 2013			December 31, 2012
ASSETS:
Cash and cash equivalents	$	10,722		$	5,408
Receivable from subsidiaries.		25,252			14,418
Investment in subsidiaries		4,951			8,225
Total assets	$	40,925		$	28,051
LIABILITIES:
Total liabilities	$	—		$	—
SHAREHOLDERS’ EQUITY:
Preferred stock		—			—
Common stock		17			13
Additional paid-in capital		124,522			106,018
Accumulated deficit		(85,300	)		(79,409	)
Accumulated other comprehensive income		1,811			1,554
Treasury stock		(125	)		(125	)
Total shareholders’ equity		40,925			28,051
Total liabilities and shareholders’ equity	$	40,925		$	28,051

The condensed financial statements should be read in conjunction with the consolidated financial statements and notes thereto.

SCHEDULE I

PFSWEB, INC. AND SUBSIDIARIES

CONDENSED FINANCIAL INFORMATION OF REGISTRANT

STATEMENTS OF OPERATIONS – PARENT COMPANY ONLY

FOR THE YEARS ENDED DECEMBER 31

(In thousands)

	2013			2012
EQUITY IN NET LOSS OF CONSOLIDATED SUBSIDIARIES	$	(5,891	)	$	(1,511	)
NET LOSS	$	(5,891	)	$	(1,511	)

The condensed financial statements should be read in conjunction with the consolidated financial statements and notes thereto.

SCHEDULE I

PFSWEB, INC. AND SUBSIDIARIES

CONDENSED FINANCIAL INFORMATION OF REGISTRANT

STATEMENTS OF CASH FLOWS – PARENT COMPANY ONLY

FOR THE YEARS ENDED DECEMBER 31

(In thousands)

	2013			2012
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$	(5,891	)	$	(1,511	)
Adjustments to reconcile net loss to net cash provided by operating activities:
Equity in net loss of consolidated subsidiaries		5,891			1,511
Net cash provided by operating activities		—			—
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from issuance of common stock		15,934			48
Purchase of treasury stock		—			(40	)
Increase in receivable from subsidiaries, net		(10,620	)		(476	)
Net cash provided by (used in) financing activities		5,314			(468	)
NET INCREASE (DECREASE) IN CASH		5,314			(468	)
CASH AND CASH EQUIVALENTS, beginning of period		5,408			5,876
CASH AND CASH EQUIVALENTS, end of period	$	10,722		$	5,408

The condensed financial statements should be read in conjunction with the consolidated financial statements and notes thereto.

Valuation and Qualifying Accounts

12 Months Ended

Dec. 31, 2013

VALUATION AND QUALIFYING ACCOUNTS

SCHEDULE II

PFSWEB, INC. AND SUBSIDIARIES

VALUATION AND QUALIFYING ACCOUNTS

FOR THE YEARS ENDED DECEMBER 31

(Amounts in thousands)

			Additions
	Balance at Beginning of Period		Charges to Cost and Expenses			Charges to Other Accounts		Deductions			Balance at End of Period
Year Ended December 31, 2012:
Allowance for doubtful accounts	$	663		(131	)		—		(82	)	$	450
Year Ended December 31, 2013:
Allowance for doubtful accounts	$	450		(25	)		—		(43	)	$	382

Significant Accounting Policies (Policies)

12 Months Ended

Dec. 31, 2013

Principles of Consolidation

All intercompany accounts and transactions have been eliminated in consolidation.

Investment in Affiliates

Use of Estimates

Revenue and Cost Recognition

Freight costs billed to customers are reflected as components of product revenue. Freight costs incurred are recorded as a component of cost of goods sold.

	December 31, 2013		December 31, 2012
Deferred implementation revenues
Current	$	8,181	$	6,573
Non-current		7,491		7,562
	$	15,672	$	14,135
Deferred implementation costs
Current	$	1,977	$	1,833
Non-current		1,780		1,834
	$	3,757	$	3,667

Concentration of Business and Credit Risk

	December 31, 2013			December 31, 2012
Product Revenue (as a percentage of total Product Revenue, net):
Customer 1		16	%		15	%
Customer 2		12	%		12	%
Service Fee Revenue (as a percentage of total Service Fee Revenue):
Client 1		7	%		15	%
Client 2		7	%		14	%

Cash and Cash Equivalents

Cash equivalents are defined as short-term highly liquid investments with original maturities, when acquired, of three months or less.

Other Receivables

Inventories

Property and Equipment

The components of property and equipment as of December 31, 2013 and 2012 are as follows (in thousands):

	December 31, 2013			December 31, 2012			Depreciable Life
Purchased and capitalized software costs	$	39,829		$	35,024			1-5 years
Furniture and fixtures		23,158			22,378			2-10 years
Computer equipment		11,050			14,035			3-5 years
Leasehold improvements		13,648			13,229			3-10 years
Other		2,520			2,953			3-5 years
		90,205			87,619
Less-accumulated depreciation and amortization		(63,015	)		(59,702	)
Property and equipment, net	$	27,190		$	27,917

Operating Leases

Foreign Currency Translation and Transactions

Stock-Based Compensation

Income Taxes

The Company recognizes interest and penalties related to certain tax positions in income tax expense.

Self Insurance

Fair Value of Financial Instruments

Comprehensive Income (Loss)

Net Loss Per Common Share

Cash Paid for Interest and Taxes During Year

Cash Paid For Interest and Taxes During Year

Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2013

Summary of Deferred Implementation Revenues and Costs

	December 31, 2013		December 31, 2012
Deferred implementation revenues
Current	$	8,181	$	6,573
Non-current		7,491		7,562
	$	15,672	$	14,135
Deferred implementation costs
Current	$	1,977	$	1,833
Non-current		1,780		1,834
	$	3,757	$	3,667

Summary of Non-affiliated Customer and Client Concentrations

	December 31, 2013			December 31, 2012
Product Revenue (as a percentage of total Product Revenue, net):
Customer 1		16	%		15	%
Customer 2		12	%		12	%
Service Fee Revenue (as a percentage of total Service Fee Revenue):
Client 1		7	%		15	%
Client 2		7	%		14	%

Summary of Property Plant and Equipment

The components of property and equipment as of December 31, 2013 and 2012 are as follows (in thousands):

	December 31, 2013			December 31, 2012			Depreciable Life
Purchased and capitalized software costs	$	39,829		$	35,024			1-5 years
Furniture and fixtures		23,158			22,378			2-10 years
Computer equipment		11,050			14,035			3-5 years
Leasehold improvements		13,648			13,229			3-10 years
Other		2,520			2,953			3-5 years
		90,205			87,619
Less-accumulated depreciation and amortization		(63,015	)		(59,702	)
Property and equipment, net	$	27,190		$	27,917

Debt and Capital Lease Obligations (Tables)

12 Months Ended

Dec. 31, 2013

Summary of Outstanding Debt and Capital Lease Obligations

Outstanding debt and capital lease obligations consist of the following (in thousands):

	December 31, 2013		December 31, 2012
	December 31, 2013		December 31, 2012
Loan and security agreements, United States:
Supplies Distributors	$	3,776	$	3,264
PFS		1,473		11,077
Master lease agreements		4,973		6,648
Other		885		1,071
Total		11,107		22,060
Less current portion of long-term debt		8,231		16,660
Long-term debt, less current portion	$	2,876	$	5,400

Schedule of Aggregate Maturities of Debt

The Company’s aggregate maturities of debt subsequent to December 31, 2013 are as follows (in thousands):

Fiscal year ended December 31,
2014	$	6,074
2015		1,022
2016		150
Thereafter		—
Total	$	7,246

Schedule of Future Minimum Lease Payments Under the Capital Leases

Fiscal year ended December 31,
2014	$	2,290
2015		1,099
2016		504
2017		141
2018		41
Thereafter		—
Total minimum lease payments	$	4,075
Less amount representing interest at rates ranging from 4.5% to 4.75%		(214	)
Present value of net minimum lease payments		3,861
Less: Current portion		(2,157	)
Long-term capital lease obligations	$	1,704

Stock and Stock Options (Tables)

12 Months Ended

Dec. 31, 2013

Summary of Stock Option Activity Under the Stock Option Plans

The following table summarizes stock option activity under the Plans:

	Shares			Price Per Share	Weighted Average Exercise Price		Weighted Average Remaining Contractual Life (in years)		Aggregate Intrinsic Value (in millions)
Outstanding, December 31, 2012		2,100,184		$1.01—$13.91	$	4.55
Granted		310,500		$4.01—$7.89	$	5.38
Exercised		(514,149	)	$1.01—$8.04	$	3.63
Canceled		(77,943	)	$1.46—$12.08	$	5.29
Outstanding, December 31, 2013		1,818,592		$1.01—$13.91	$	4.90
Exercisable, December 31, 2013		1,498,097		$1.01—$13.91	$	4.82		5.6	$	6.7
Exercisable and expected to vest, December 31, 2013		1,788,882		$1.01—$13.91	$	4.90		6.2	$	7.8

Schedule of Expected Life of the Stock Based Award and Stock Price Volatility

The fair value of each option grant is estimated on the date of grant using the Black-Scholes option-pricing model with the following assumptions used for grants of options under the Plans:

	Year Ended December 31, 2013	Year Ended December 31, 2012
Expected dividend yield	—	—
Expected stock price volatility	80% - 82%	82% - 83%
Weighted average stock price volatility	82%	83%
Risk-free interest rate	1.0% - 2.1%	0.9% - 1.1%
Expected life of options (years)	6	6

Income Taxes (Tables)

12 Months Ended

Dec. 31, 2013

Consolidated Income (Loss) From Continuing Operations before Income Taxes, By Domestic and Foreign Entities

The consolidated income (loss) from continuing operations before income taxes, by domestic and foreign entities, is as follows (in thousands):

	Year Ended December 31, 2013			Year Ended December 31, 2012
Domestic	$	(6,043	)	$	(492	)
Foreign		691			(375	)
Total	$	(5,352	)	$	(867	)

Computation of Company's Effective Tax Rate

	Year Ended December 31, 2013			Year Ended December 31, 2012
Income tax benefit computed at statutory rate	$	(1,820	)	$	(295	)
Foreign dividends received		45			171
Items not deductible for tax purposes		41			780
Change in valuation reserve		1,654			1,976
State taxes		367			492
Impact of foreign taxation		94			96
Foreign exchange rate difference		104			(76	)
Net operating loss adjustments		(220	)		(1,616	)
Prior year return-to-provision true-up		567			(665	)
Other		(293	)		(219	)
Provision for income taxes	$	539		$	644

Summary of Current And Deferred Income Tax Expense (Benefit)

Current and deferred income tax expense (benefit) is summarized as follows (in thousands):

	Year Ended December 31,			Year Ended December 31,
	2013			2012
Current
State	$	406		$	537
Foreign		104			125
Total current		510			662
Deferred
State		(107	)		—
Foreign		136			(18	)
Total deferred		29			(18	)
Total	$	539		$	644

Components of the Deferred Tax Asset (Liability)

The components of the deferred tax asset (liability) are as follows (in thousands):

	December 31, 2013			December 31, 2012
Deferred tax assets:
Allowance for doubtful accounts	$	616		$	639
Inventory reserve		347			630
Accrued expenses		2,104			1,485
Net operating loss carryforwards		20,893			20,617
Other		4,192			3,191
		28,152			26,562
Less — Valuation allowance		26,568			24,914
Total deferred tax asset		1,584			1,648
Deferred tax liabilities:
Property and equipment		(931	)		(1,238	)
Other		—			(46	)
Total deferred tax liabilities		(931	)		(1,284	)
Deferred tax assets, net	$	653		$	364

Commitments and Contingencies (Tables)

12 Months Ended

Dec. 31, 2013

Minimum future annual rental payments under non-cancelable operating leases

Minimum future annual rental payments under non-cancelable operating leases having original terms in excess of one year are as follows (in thousands):

	Operating Lease Payments
Fiscal year ended December 31,
2014	$	6,281
2015		6,203
2016		5,452
2017		4,510
2018		4,393
Thereafter		18,577
Total	$	45,416

Segment and Geographic Information (Tables)

12 Months Ended

Dec. 31, 2013

Summary of Product Revenue by Segments

	Year Ended December 31, 2013			Year Ended December 31, 2012
Revenues (in thousands):
PFSweb	$	152,338		$	167,220
Business and Retail Connect		100,960			120,419
Eliminations		(11,695	)		(6,076	)
	$	241,603		$	281,563
Income (loss) from operations (in thousands):
PFSweb	$	(5,859	)	$	(2,030	)
Business and Retail Connect		1,186			2,151
	$	(4,673	)	$	121

	Year Ended December 31, 2013		Year Ended December 31, 2012
Depreciation and amortization (in thousands):
PFSweb	$	10,051	$	9,147
Business and Retail Connect		159		101
	$	10,210	$	9,248

	December 31, 2013			December 31, 2012
Capital expenditures (in thousands):
PFSweb	$	7,876		$	14,449
Business and Retail Connect		95			263
	$	7,971		$	14,712
Assets (in thousands):
PFSweb	$	98,745		$	94,940
Business and Retail Connect		47,116			52,648
Eliminations		(13,825	)		(14,117	)
	$	132,036		$	133,471

Schedule of Revenue Based on Geographic Area

	Year Ended December 31, 2013			Year Ended December 31, 2012
Revenues (in thousands):
United States	$	192,522		$	225,591
Europe		44,770			51,582
Canada		5,988			5,817
Inter-segment eliminations		(1,677	)		(1,427	)
	$	241,603		$	281,563
Other long-lived assets (in thousands):
United States	$	25,549		$	25,826
Europe		4,168			4,929
Canada		356			448
	$	30,073		$	31,203

Significant Accounting Policies (Details Textual) $ in Thousands, shares in Millions	12 Months Ended
	Dec. 31, 2013 USD ($) Customer shares	Dec. 31, 2012 USD ($) Customer shares
Significant Accounting Policies (Textual) [Abstract]
Subordinated note outstanding	$ 3,500	$ 3,500
Minimum percentage of revenue accounted for major customers	10.00%	10.00%
Customer having greater than specified percentage of accounts receivable exceeding	10.00%
Depreciation and amortization expense excluding capital leases	$ 10,210	$ 9,248
Capital leases	4,000	5,100
Significant Accounting Policies (Additional Textual) [Abstract]
Approximated advances to other subsidiaries	$ 10,700
Maturity of cash and cash equivalents	three months or less.
Other receivables	$ 3,900	6,500
Addition to other receivables	700	600
Impairment charges on property plant and equipment	0	0
Accumulated amortization	4,400	2,600
Depreciation and amortization related to capital leases	$ 2,600	$ 2,200
Maximum life of current operating leases	expire at various dates through 2024
Anti-dilutive stock options diluted net loss per share \| shares	1.8	2.1
Payments for interest	$ 700	$ 1,000
Income taxes	$ 500	$ 600
Number of customer having greater than specified percentage of accounts receivable \| Customer	1	0
Provision for excess and obsolete inventory	$ 100	$ 400
Allowance for slow moving or excess inventory	$ 1,000	1,800
Service fee activity
Significant Accounting Policies (Additional Textual) [Abstract]
Contractual relationship end date	2013
Leasehold improvements
Significant Accounting Policies (Textual) [Abstract]
Depreciation and amortization expense excluding capital leases	$ 7,600	7,000
Capital leases		6,000
PFS
Significant Accounting Policies (Textual) [Abstract]
Advances to retail connect	11,100	11,100
PFSweb
Significant Accounting Policies (Textual) [Abstract]
Advances to retail connect	8,500	$ 8,200
Maximum
Significant Accounting Policies (Textual) [Abstract]
Subordinated note outstanding	5,000
Advances to retail connect	2,000
Minimum
Significant Accounting Policies (Textual) [Abstract]
Subordinated note outstanding	$ 2,500

Significant Accounting Policies (Details) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
Deferred implementation revenues
Current	$ 8,181	$ 6,573
Non-current	7,491	7,562
Deferred Revenue, Total	15,672	14,135
Deferred implementation costs
Current	1,977	1,833
Non-current	1,780	1,834
Deferred Costs, Total	$ 3,757	$ 3,667

Significant Accounting Policies (Details 1)	12 Months Ended
Significant Accounting Policies (Details 1)	Dec. 31, 2013	Dec. 31, 2012
Summary of nonaffiliated customer and client concentrations
Product revenue net percentage of product revenue customer 1	16.00%	15.00%
Product revenue net percentage of product revenue customer 2	12.00%	12.00%
Service fee revenue net percentage of service fee revenue client 1	7.00%	15.00%
Service fee revenue net percentage of service fee revenue client 2	7.00%	14.00%

Significant Accounting Policies (Details 2) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Summary of Property plant and equipment
Property, Plant and Equipment, Gross	$ 90,205	$ 87,619
Less-accumulated depreciation and amortization	(63,015)	(59,702)
Property and equipment, net	27,190	27,917
Purchased and capitalized software costs
Summary of Property plant and equipment
Property, Plant and Equipment, Gross	39,829	35,024
Furniture and fixtures
Summary of Property plant and equipment
Property, Plant and Equipment, Gross	23,158	22,378
Computer equipment
Summary of Property plant and equipment
Property, Plant and Equipment, Gross	11,050	14,035
Leasehold improvements
Summary of Property plant and equipment
Property, Plant and Equipment, Gross	13,648	13,229
Other
Summary of Property plant and equipment
Property, Plant and Equipment, Gross	$ 2,520	$ 2,953
Minimum \| Purchased and capitalized software costs
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	1 year
Minimum \| Furniture and fixtures
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	2 years
Minimum \| Computer equipment
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	3 years
Minimum \| Leasehold improvements
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	3 years
Minimum \| Other
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	3 years
Maximum \| Purchased and capitalized software costs
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	5 years
Maximum \| Furniture and fixtures
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	10 years
Maximum \| Computer equipment
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	5 years
Maximum \| Leasehold improvements
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	10 years
Maximum \| Other
Summary of Property plant and equipment
Property, Plant and Equipment, Useful Life	5 years

Vendor Financing (Details Textual) - USD ($) $ in Millions	1 Months Ended	12 Months Ended
Vendor Financing (Details Textual) - USD ($) $ in Millions	Mar. 28, 2014	Dec. 31, 2013	Dec. 31, 2012
Related Party Transaction [Line Items]
Subordinated note outstanding		$ 3.5	$ 3.5
Vendor Financing (Textual) [Abstract]
Interest rate on outstanding borrowings			3.75%
Supplies Distributors
Vendor Financing (Textual) [Abstract]
Interest rate on outstanding borrowings		3.00%
Supplies Distributors \| Subsequent Event
Related Party Transaction [Line Items]
Subordinated note outstanding	$ 2.5
United States \| IBM Credit LLC \| Supplies Distributors
Related Party Transaction [Line Items]
Maximum financing receivable capacity through agreement thereafter		$ 20.0
Notice period time to exit from the agreement		90 days
Outstanding amount of inventory purchases repaid with in twelve months		$ 9.8	$ 11.9
Available credit		2.2
Subordinated note outstanding		3.5
Minimum shareholders' equity required to maintain		$ 18.0
Credit facility accrue interest, prime rate plus		0.50%
Vendor Financing (Textual) [Abstract]
Interest rate on outstanding borrowings		3.75%	3.75%
United States \| IBM Credit LLC \| Supplies Distributors \| Subsequent Event
Related Party Transaction [Line Items]
Maximum financing receivable capacity through agreement thereafter	15.0
Subordinated note outstanding	$ 2.5

Debt and Capital Lease Obligations (Details) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
Debt Instrument [Line Items]
Debt and capital lease obligation	$ 11,107	$ 22,060
Less current portion of long-term debt	8,231	16,660
Long-term debt, less current portion	2,876	5,400
Supplies Distributors
Debt Instrument [Line Items]
Debt and capital lease obligation	3,776	3,264
PFS
Debt Instrument [Line Items]
Debt and capital lease obligation	1,473	11,077
Lease Agreements
Debt Instrument [Line Items]
Debt and capital lease obligation	4,973	6,648
Other Debt Obligations
Debt Instrument [Line Items]
Debt and capital lease obligation	$ 885	$ 1,071

Debt and Capital Lease Obligations (Details 1) $ in Thousands	Dec. 31, 2013 USD ($)
Schedule of aggregate maturities of debt
2014	$ 6,074
2015	1,022
2016	150
Thereafter
Total	$ 7,246

Debt and Capital Lease Obligations (Details 2) $ in Thousands	Dec. 31, 2013 USD ($)
Schedule of future minimum lease payments under the capital leases
2014	$ 2,290
2015	1,099
2016	504
2017	141
2018	41
Thereafter
Total minimum lease payments	4,075
Less amount representing interest at rates ranging from 4.5% to 4.75%	(214)
Present value of net minimum lease payments	3,861
Less: Current portion	(2,157)
Long-term capital lease obligations	$ 1,704

Debt and Capital Lease Obligations (Parenthetical) (Details 2)	12 Months Ended
	Dec. 31, 2013
Debt Instrument [Line Items]
Interest rate, minimum	4.50%
Interest rate, maximum	4.75%

Debt and Capital Lease Obligations - Loan and Security Agreement - Supplies Distributors (Details Textual) - USD ($) $ in Millions	1 Months Ended	12 Months Ended
	Mar. 28, 2014	Dec. 31, 2013	Dec. 31, 2012
Debt and Capital Lease Obligation (Textual) [Abstract]
Interest rate on outstanding borrowings			3.75%
Minimum Balance of Subordinated Note receivable to be maintained		$ 3.5	$ 3.5
Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Maximum limit of loans and security agreement		25.0
Credit facility available under Loans and Security Agreement		$ 2.3
Maturity date of Loan and Security Agreement		Mar. 01, 2014
Interest rate on outstanding borrowings		3.00%
Maximum limit of restricted cash		$ 5.0
Cash held at bank		0.1	$ 0.2
Three Point Seven Five Percentage Interest Rate Debt Instrument \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Interest rate on outstanding borrowings			3.75%
Outstanding borrowing			$ 3.8
Three Percentage Interest Rate Debt Instrument \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Interest rate on outstanding borrowings			3.75%
Outstanding borrowing			$ 1.3
Three Point Zero two Percentage Interest Rate Debt Instrument \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Interest rate on outstanding borrowings			3.00%
Outstanding borrowing			$ 2.0
Maximum
Debt and Capital Lease Obligation (Textual) [Abstract]
Minimum Balance of Subordinated Note receivable to be maintained		5.0
Maximum \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Minimum Balance of Subordinated Note receivable to be maintained		5.0
Minimum
Debt and Capital Lease Obligation (Textual) [Abstract]
Minimum Balance of Subordinated Note receivable to be maintained		2.5
Minimum \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Minimum Balance of Subordinated Note receivable to be maintained		$ 3.5
Subsequent Event \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Maximum limit of loans and security agreement	$ 12.0
Maturity date of Loan and Security Agreement	2016-03
Minimum Balance of Subordinated Note receivable to be maintained	$ 2.5
Prime Rate \| Maximum \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and security agreement interest		0.75%
Prime Rate \| Minimum \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and security agreement interest		0.25%
Eurodollar \| Maximum \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and security agreement interest		3.00%
Eurodollar \| Minimum \| Supplies Distributors
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and security agreement interest		2.50%

Debt and Capital Lease Obligations - Loan and Security Agreement - PFSweb (Details Textual) - USD ($) $ in Millions	1 Months Ended	12 Months Ended
	Mar. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Debt and Capital Lease Obligation (Textual) [Abstract]
Minimum Balance of Subordinated Note receivable to be maintained		$ 3.5	$ 3.5
Equipment Advances \| Subsequent Event
Debt and Capital Lease Obligation (Textual) [Abstract]
Maximum limit of working capital advances during non-seasonal peak months	$ 17.0
Maximum limit of loans and security agreement	$ 20.0
Maturity date of Loan and Security Agreement	2016-03
Additional equipment financing opportunities	$ 2.0
PFS
Debt and Capital Lease Obligation (Textual) [Abstract]
Tangible net worth		20.0
Minimum Balance of Subordinated Note receivable to be maintained		5.0
PFS \| Working Capital Advances
Debt and Capital Lease Obligation (Textual) [Abstract]
Maximum limit of working capital advances during seasonal peak months		12.5
Maximum limit of working capital advances during non-seasonal peak months		$ 10.0
Working Capital Advances and Equipment Advances interest at prime rate plus, Spread on variable rate		2.00%
Working Capital Advances and Equipment Advances interest at prime rate plus, Stated percentage		5.25%	5.25%
Credit facility available under Loans and Security Agreement			$ 12.4
PFS \| Equipment Advances
Debt and Capital Lease Obligation (Textual) [Abstract]
Working Capital Advances and Equipment Advances interest at prime rate plus, Spread on variable rate		2.25%
Working Capital Advances and Equipment Advances interest at prime rate plus, Stated percentage		5.50%	5.50%
Maximum limit of loans and security agreement		$ 3.0
Maturity date of Loan and Security Agreement		2015-04

Debt and Capital Lease Obligations - Factoring Agreement (Details Textual) - Bnp Paribas Fortis Factor € in Millions, $ in Millions	Dec. 31, 2013 USD ($)	Dec. 31, 2013 EUR (€)	Dec. 31, 2012 USD ($)
Debt and Capital Lease Obligation (Textual) [Abstract]
Maximum limit of loans and security agreement	$ 10.3	€ 7.5
Credit facility available under Loans and Security Agreement	$ 1.0	€ 0.7
Factoring interest at Euribor plus	0.70%	0.70%
Factoring interest at Euribor plus	0.90%	0.90%
Outstanding borrowing	$ 0.0		$ 0.0

Debt and Capital Lease Obligations - Credit Facility - Retail Connect (Details Textual) - Credit facility - Retail Connect - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Debt and Capital Lease Obligation (Textual) [Abstract]
Amended limit of asset-based line of credit	$ 2.0
Outstanding borrowing	0.0	$ 0.0
Tangible net worth	0.0
Available credit	$ 0.0
Prime Rate
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and security agreement interest	1.00%
Eurodollar
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and security agreement interest	3.50%

Debt and Capital Lease Obligations - Debt Covenants (Details Textual) - USD ($) $ in Millions	Dec. 31, 2013	Dec. 31, 2012
Debt and Capital Lease Obligation (Textual) [Abstract]
Restricted net assets	$ 26.9	$ 20.7

Debt and Capital Lease Obligations - Master Lease Agreements (Details Textual) - Master Lease Agreements	12 Months Ended
	Dec. 31, 2013
Minimum
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and lease agreement term	3 years
Maximum
Debt and Capital Lease Obligation (Textual) [Abstract]
Loans and lease agreement term	5 years

Stock and Stock Options (Details) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2013 USD ($) $ / shares shares
Summary of stock option activity under the Stock Option Plans
Outstanding Shares, Beginning balance \| shares	2,100,184
Shares, Granted \| shares	310,500
Shares, Exercised \| shares	(514,149)
Shares, Canceled \| shares	(77,943)
Outstanding Shares, Ending balance \| shares	1,818,592
Shares, Exercisable \| shares	1,498,097
Shares, Exercisable and expected to vest \| shares	1,788,882
Weighted Average Exercise Price, Outstanding Beginning balance	$ 4.55
Weighted Average Exercise Price, Granted	5.38
Weighted Average Exercise Price, Exercised	3.63
Weighted Average Exercise Price, Canceled	5.29
Weighted Average Exercise Price, Outstanding Ending balance	4.90
Weighted Average Exercise Price, Exercisable	4.82
Weighted Average Exercise Price, Exercisable and expected to vest	$ 4.90
Weighted Average Remaining Contractual Life, Exercisable	5 years 7 months 6 days
Weighted Average Remaining Contractual Life, Exercisable and expected to vest	6 years 2 months 12 days
Aggregate Intrinsic Value, Exercisable \| $	$ 6.7
Aggregate Intrinsic Value, Exercisable and expected to vest \| $	$ 7.8
Minimum
Summary of stock option activity under the Stock Option Plans
Outstanding Price Per Share, Beginning balance	$ 1.01
Price Per Share, Granted	4.01
Price Per Share, Exercised	1.01
Price Per Share, Canceled	1.46
Outstanding Price Per Share, Ending balance	1.01
Price Per Share, Exercisable	1.01
Price Per Share, Exercisable and expected to vest	1.01
Maximum
Summary of stock option activity under the Stock Option Plans
Outstanding Price Per Share, Beginning balance	13.91
Price Per Share, Granted	7.89
Price Per Share, Exercised	8.04
Price Per Share, Canceled	12.08
Outstanding Price Per Share, Ending balance	13.91
Price Per Share, Exercisable	13.91
Price Per Share, Exercisable and expected to vest	$ 13.91

Stock and Stock Options (Details 1)	12 Months Ended
Stock and Stock Options (Details 1)	Dec. 31, 2013	Dec. 31, 2012
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions and Methodology
Expected dividend yield
Expected stock price volatility minimum	80.00%	82.00%
Expected stock price volatility maximum	82.00%	83.00%
Weighted average stock price volatility	82.00%	83.00%
Risk-free interest rate minimum	1.00%	0.90%
Risk-free interest rate maximum	2.10%	1.10%
Expected life of options (years)	6 years	6 years

Stock and Stock Options (Details Textual) $ / shares in Units, $ in Thousands	1 Months Ended	12 Months Ended
	May 31, 2013 USD ($) $ / shares shares	Dec. 31, 2013 USD ($) $ / shares $ / warrant shares	Dec. 31, 2012 USD ($) $ / shares shares
Stock and Stock Options (Textual) [Abstract]
Preferred stock at exercise price \| $ / warrant		314.90
Percentage of outstanding shares of common stock		23.00%
Stock based compensation income \| $		$ 2,574	$ 1,325
Total unrecognized compensation costs \| $		$ 4,200
Weighted average period		2 years 7 months 6 days
Reduction of shares available for grant \| shares		1.22
Stock options and stock option plans vesting terms, Description		The rights to purchase shares under employee stock option agreements issued under the Plans typically vest over a three-year period, one-twelfth each quarter.
Stock options and stock option plans vesting terms period		3 years
Stock options exercised within period		10 years
Total intrinsic value of options and non-plan Options exercised \| $		$ 1,500
Common stock, par value \| $ / shares		$ 0.001	$ 0.001
Net proceeds from issuance of common stock \| $		$ 15,934	$ 48
Performance Shares
Stock and Stock Options (Textual) [Abstract]
Assumption of risk free interest rate		0.80%
Assumption of expected volatility rate		52.60%
Aggregate intrinsic value, vested \| $		$ 1,600
Aggregate intrinsic value, nonvested \| $		$ 3,800
Performance Shares \| Minimum
Stock and Stock Options (Textual) [Abstract]
Estimated fair value \| $ / shares		$ 5.29
Performance Shares \| Maximum
Stock and Stock Options (Textual) [Abstract]
Estimated fair value \| $ / shares		9.07
Cumulative performance \| Minimum
Stock and Stock Options (Textual) [Abstract]
Estimated fair value \| $ / shares		7.34
Cumulative performance \| Maximum
Stock and Stock Options (Textual) [Abstract]
Estimated fair value \| $ / shares		$ 9.07
Common Stock
Stock and Stock Options (Textual) [Abstract]
Issuance of common stock, Shares \| shares	3,200,000	3,728,518	29,479
Common stock, par value \| $ / shares	$ 0.001
Share price of common stock sold \| $ / shares	$ 4.57
Net proceeds from issuance of common stock \| $	$ 14,100
Stock Option Plans
Stock and Stock Options (Textual) [Abstract]
Stock based compensation income \| $		$ 2,574	$ 1,325
Future grants under the Stock Option Plans \| shares		1,174,674
Reduction of shares available for grant \| shares		1
Outstanding stock options authorized for issuance \| shares		4,142,341
Weighted average fair value per share of options granted \| $ / shares		$ 3.72	$ 1.84
Stock Incentive Plan \| Performance Shares
Stock and Stock Options (Textual) [Abstract]
Stock options and stock option plans vesting terms period		4 years
Outstanding stock options authorized for issuance \| shares		598,000
Stock Incentive Plan \| Performance Shares \| Minimum
Stock and Stock Options (Textual) [Abstract]
Number of shares issued on vesting date, percentage		0.00%
Stock Incentive Plan \| Performance Shares \| Maximum
Stock and Stock Options (Textual) [Abstract]
Number of shares issued on vesting date, percentage		100.00%

Supplies Distributors (Details Textual) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Supplies Distributors (Textual) [Abstract]
Cash dividend receivable	$ 1.8
PFSweb
Supplies Distributors (Textual) [Abstract]
Cash dividends	$ 1.5	$ 1.0

Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
Income Taxes (Details) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
Consolidated income (loss) from continuing operations before income taxes, by domestic and foreign entities
Domestic	$ (6,043)	$ (492)
Foreign	691	(375)
Loss from operations before income taxes	$ (5,352)	$ (867)

Income Taxes (Details 1) - USD ($) $ in Thousands	12 Months Ended
Income Taxes (Details 1) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
Computation of company's effective tax rate
Income tax benefit computed at statutory rate	$ (1,820)	$ (295)
Foreign dividends received	45	171
Items not deductible for tax purposes	41	780
Change in valuation reserve	1,654	1,976
State taxes	367	492
Impact of foreign taxation	94	96
Foreign exchange rate difference	104	(76)
Net operating loss adjustments	(220)	(1,616)
Prior year return-to-provision true-up	567	(665)
Other	(293)	(219)
Provision for income taxes	$ 539	$ 644

Income Taxes (Details 2) - USD ($) $ in Thousands	12 Months Ended
Income Taxes (Details 2) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
Current
State	$ 406	$ 537
Foreign	104	125
Total current	510	662
Deferred
State	(107)
Foreign	136	(18)
Total deferred	29	(18)
Provision for income taxes	$ 539	$ 644

Income Taxes (Details 3) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012
Deferred tax assets:
Allowance for doubtful accounts	$ 616	$ 639
Inventory reserve	347	630
Accrued expenses	2,104	1,485
Net operating loss carryforwards	20,893	20,617
Other	4,192	3,191
Deferred Tax Assets, Gross	28,152	26,562
Less - Valuation allowance	26,568	24,914
Total deferred tax asset	1,584	1,648
Deferred tax liabilities:
Property and equipment	(931)	(1,238)
Other		(46)
Total deferred tax liabilities	(931)	(1,284)
Deferred tax assets, net	$ 653	$ 364

Income Taxes (Details Textual) - USD ($)	12 Months Ended
Income Taxes (Details Textual) - USD ($)	Dec. 31, 2013	Dec. 31, 2006	Dec. 31, 2012
Income Taxes (Textual) [Abstract]
Expiry dates of net operating loss carryforwards	from 2014 through 2033
Annual limits	$ 1,200,000
Annual limits created	1,400,000
Unrecognized tax benefits, penalties or interest	$ 0		$ 0
United States
Operating Loss Carryforwards [Line Items]
Federal statutory corporate tax rate	34.00%
Tax benefits from stock option exercised	$ 4,900,000
Net operating losses acquired		$ 20,300,000
Net operating losses created		$ 16,000,000
United States \| State and Local Jurisdiction
Operating Loss Carryforwards [Line Items]
Net operating loss carryforwards relate to taxable losses	56,700,000
Europe \| State and Local Jurisdiction
Operating Loss Carryforwards [Line Items]
Net operating loss carryforwards relate to taxable losses	400,000
Canada \| State and Local Jurisdiction
Operating Loss Carryforwards [Line Items]
Net operating loss carryforwards relate to taxable losses	$ 6,000,000

Commitments and Contingencies (Details) $ in Thousands	Dec. 31, 2013 USD ($)
Operating Lease Payments
2014	$ 6,281
2015	6,203
2016	5,452
2017	4,510
2018	4,393
Thereafter	18,577
Total	$ 45,416

Commitments and Contingencies (Details Textual) - USD ($)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Apr. 30, 2010
Commitments and Contingencies (Textual) [Abstract]
Total rental expense under operating leases	$ 6,600,000	$ 6,500,000
Leasehold Improvements		$ 6,000,000
eCOST deposit account			$ 620,000

Segment and Geographic Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Summary of product revenue by segments
Revenues	$ 241,603	$ 281,563
Income (loss) from continuing operations	(4,673)	121
Depreciation and amortization	10,210	9,248
Capital expenditures	7,971	14,712
Assets	132,036	133,471
Operating Segments \| PFSweb
Summary of product revenue by segments
Revenues	152,338	167,220
Income (loss) from continuing operations	(5,859)	(2,030)
Depreciation and amortization	10,051	9,147
Capital expenditures	7,876	14,449
Assets	98,745	94,940
Operating Segments \| Business and Retail Connect
Summary of product revenue by segments
Revenues	100,960	120,419
Income (loss) from continuing operations	1,186	2,151
Depreciation and amortization	159	101
Capital expenditures	95	263
Assets	47,116	52,648
Eliminations
Summary of product revenue by segments
Revenues	(11,695)	(6,076)
Assets	$ (13,825)	$ (14,117)

Segment and Geographic Information (Details 1) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Schedule of revenue based on geographic area
Revenues	$ 241,603	$ 281,563
Other long-lived assets	30,073	31,203
United States
Schedule of revenue based on geographic area
Revenues	192,522	225,591
Other long-lived assets	25,549	25,826
Europe
Schedule of revenue based on geographic area
Revenues	44,770	51,582
Other long-lived assets	4,168	4,929
Canada
Schedule of revenue based on geographic area
Revenues	5,988	5,817
Other long-lived assets	356	448
Inter-segment eliminations
Schedule of revenue based on geographic area
Revenues	$ (1,677)	$ (1,427)

Employee Savings Plan (Details Textual) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Employee Savings Plan (Textual) [Abstract]
Defined contribution plan, Employer discretionary contribution amount	$ 0.2	$ 0.2

Condensed Financial Information of Registrant (Details) - USD ($) $ in Thousands	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
ASSETS
Cash and cash equivalents	$ 22,418	$ 19,626	$ 17,695
Total assets	132,036	133,471
LIABILITIES:
Total liabilities	91,111	105,420
SHAREHOLDERS’ EQUITY:
Preferred stock
Common stock	17	13
Additional paid-in capital	124,522	106,018
Accumulated deficit	(85,300)	(79,409)
Accumulated other comprehensive income	1,811	1,554
Treasury stock at cost, 33,467 shares	(125)	(125)
Total shareholders’ equity	40,925	28,051	28,074
Total liabilities and shareholders’ equity	132,036	133,471
PFSweb
ASSETS
Cash and cash equivalents	10,722	5,408	$ 5,876
Receivable from subsidiaries	25,252	14,418
Investment in subsidiaries	4,951	8,225
Total assets	40,925	28,051
LIABILITIES:
Total liabilities	0	0
SHAREHOLDERS’ EQUITY:
Preferred stock	0	0
Common stock	17	13
Additional paid-in capital	124,522	106,018
Accumulated deficit	(85,300)	(79,409)
Accumulated other comprehensive income	1,811	1,554
Treasury stock at cost, 33,467 shares	(125)	(125)
Total shareholders’ equity	40,925	28,051
Total liabilities and shareholders’ equity	$ 40,925	$ 28,051

Condensed Financial Information of Registrant (Details 1) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
STATEMENTS OF OPERATIONS
Net loss	$ (5,891)	$ (1,511)
PFSweb
STATEMENTS OF OPERATIONS
EQUITY IN NET LOSS OF CONSOLIDATED SUBSIDIARIES	(5,891)	(1,511)
Net loss	$ (5,891)	$ (1,511)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Condensed Financial Information of Registrant (Details 2) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (5,891)	$ (1,511)
Adjustments to reconcile net loss to net cash provided by operating activities:
Net cash provided by operating activities	6,828	28,585
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from issuance of common stock	15,934	48
Net cash provided by (used in) financing activities	3,656	(12,079)
NET INCREASE (DECREASE) IN CASH	2,792	1,931
CASH AND CASH EQUIVALENTS, beginning of year	19,626	17,695
CASH AND CASH EQUIVALENTS, end of year	22,418	19,626
PFSweb
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	(5,891)	(1,511)
Adjustments to reconcile net loss to net cash provided by operating activities:
Equity in net loss of consolidated subsidiaries	5,891	1,511
Net cash provided by operating activities
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from issuance of common stock	15,934	48
Purchase of treasury stock		(40)
Increase in receivable from subsidiaries, net	(10,620)	(476)
Net cash provided by (used in) financing activities	5,314	(468)
NET INCREASE (DECREASE) IN CASH	5,314	(468)
CASH AND CASH EQUIVALENTS, beginning of year	5,408	5,876
CASH AND CASH EQUIVALENTS, end of year	$ 10,722	$ 5,408

Valuation and Qualifying Accounts (Details) - Allowance for Doubtful Accounts - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Valuation And Qualifying Accounts Disclosure [Line Items]
Balance at Beginning of Period	$ 450	$ 663
Charges to Cost and Expenses	(25)	(131)
Charges to Other Accounts
Deductions	(43)	(82)
Balance at End of Period	$ 382	$ 450